I took my son to my local Walmart because he had turned 15 the day before and wanted to purchase a couple things with his birthday money. We picked up a computer mouse and keyboard, a hunting knife and a cheap machete.
We get up to the counter and place the things on the belt. The girl looks at my son and says "I need ID for him" to buy the machete. I told her "You don't need ID for him. I'm buying it." She refuses to ring up the order and calls over a manager.
He also says without my son's ID they can't sell ME the machete. I told my son to go stand away from the register then I turned to them and said "Now, it's just me here and I'm buying this." They STILL wouldn't sell it to me until they contacted another higher up manager. I was LIVID! They were giving me, a person who has a concealed carry permit and with a .38 special in my right pocket, a hard time about purchasing a *** imitation machete.
I said out loud (and I am not normally flustered like this) "You are starting to *** me off." The people behind me agreed with me concerning what was going on.
Finally the upper management manager gave the "go ahead" from a remote location. I doubt that I shall ever shop there again.
Product or Service Mentioned: Walmart Manager.
Reason of review: Poor customer service.
Walmart Cons: Being treated disrespectfully.