Walmart.com says they stock a particular bedspread I ordered in California King size in Light Blue, but Twice I received the bedspread in King size instead! The second package was marked Cal King, but contained a bedspread with King size dimensions.
During my phone call with their Help Center, the agent and I got disconnected. NO ONE EVER CALLED ME BACK! THEY HAVE TERRIBLE CUSTOMER SERVICE. I believe they don't stock a true California King size!
And their email Survey Link regarding their Customer Service DOESN'T WORK!
I haven't shopped Walmart for years. Thank you Walmart for reminding to continue to avoid shopping at your stores and website!
Product or Service Mentioned: Walmart Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Price reduction.
Walmart Cons: Not getting the items that i paid for.