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Walmart.com says they stock a particular bedspread I ordered in California King size in Light Blue, but Twice I received the bedspread in King size instead! The second package was marked Cal King, but contained a bedspread with King size dimensions.

During my phone call with their Help Center, the agent and I got disconnected. NO ONE EVER CALLED ME BACK! THEY HAVE TERRIBLE CUSTOMER SERVICE. I believe they don't stock a true California King size!

And their email Survey Link regarding their Customer Service DOESN'T WORK!

I haven't shopped Walmart for years. Thank you Walmart for reminding to continue to avoid shopping at your stores and website!

Review about: Walmart Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Price reduction.

I didn't like: Not getting the items that i paid for.

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gmorri
Skokie, Illinois, United States #1343933

Somehow this website shows me giving Customer Service a 5 star rating!! It should be 0 or 1 star rating! Walmart Customer Service is my main problem!

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