2.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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1 comment

The lady in customer service was nasty and gave no reason as to why it was not registering as being purchased there. My mother in law returned an item 8 years later that they didnt even carry anymore at another Walmart and she had no problem.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1586034

Did you have a receipt for the item? What does walmart.com on the side mean?

Stores have no obligation to accept the return of any item although most will if you have a receipt. The idea of returning an item after 8 years is just plain being a poor consumer.

The only way stores can cover the cost of fraudulent returns is to raise their prices. I'd rather shop in a store that has a strict return policy that pay higher prices to cover the costs of abusive consumers.

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