40 Drury Dr, La Plata, MD 20646, USA
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2.9
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1 comment

The lady in customer service was nasty and gave no reason as to why it was not registering as being purchased there. My mother in law returned an item 8 years later that they didnt even carry anymore at another Walmart and she had no problem.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1586034

Did you have a receipt for the item? What does walmart.com on the side mean?

Stores have no obligation to accept the return of any item although most will if you have a receipt. The idea of returning an item after 8 years is just plain being a poor consumer.

The only way stores can cover the cost of fraudulent returns is to raise their prices. I'd rather shop in a store that has a strict return policy that pay higher prices to cover the costs of abusive consumers.