I had a large order today at the Norristown, PA Walmart on 53 W. Germantown Pike, Norristown, PA 19401, Store# 03565, 16 items, $72.73.
The woman at the customer service desk would not honor an expired $.50 coupon for my Colgate toothpaste. The coupon was less than 30 days expired. Other stores in our area will honor a coupon if it's less than 30 days expired. The woman was quite rude and nasty towards me.
Additionally, there were only two registers open and the lines were very long. When my cashier walked to the customer service desk, he was walking very slow, and looking at his cell phone on they way to the service desk. This purchasing experience was actually very scary. The womain from the customer service desk was very unwelcoming, rude, and nasty.
The register receipt had a male manager's name on it. The womain that helped was not a male, she was an African American woman, on the heavy side.
Product or Service Mentioned: Walmart Cashier.
Reason of review: Poor customer service.
Walmart Cons: Customer service, Speed, Entire experience, How i felt when i left the store.