Update by user May 23, 2016
The Walmart Corporate Office has yet to contact me about my complaint of being charged "extra" undisclosed taxes on taxable items in response to all my Walmart to Go Grocery Home Delivery Orders. After contacting the local Walmart to Go Grocery Home Delivery Customer Service 6 Times, I was told someone from the Walmart Corporate Office would contact me to no avail as I have yet to be contacted by anyone from the Walmart Corporate Office.
Original review posted by user May 22, 2016
My issue of those undisclosed "extra taxes" charged on all my Walmart To Go Grocery Home Deliveries has not been addressed or investigated. I have made SIX attempts with the Denver Walmart To Go Grocery Home Delivery phone customer personnel to no avail. I was told ALL SIX TIMES that a management personnel from the Corporate Office in Arkansas who supposedly set the taxes will return my call. There has been no attempt to contact me by anyone from the Walmart Corporate office that leads me to believe that Walmart KNOWS they are cheating customers by overcharging extra taxes to customers on Walmart To Go Grocery Home Delivery. So my next step is the Better Business Bureau. I will also post my Walmart To Go Grocery Home Delivery complaint on as many sites as possible except for yelp.com. Yelp.com marked my comments and complaints on this particular complaint as "not recommended." So on the yelp.com website the only way to view this complaint is to click on the "not recommended" tab. I am a 62 year old lady that has had many comments and issues posted on line and have NEVER had any of my complaints deemed as "not recommended" and all have been deemed appropriate by the website monitors. So, I will never use the yelp.com website again as others have complained about them as well.
Product or Service Mentioned: Walmart Delivery Service.
Reason of review: Pricing issue & Poor customer service.
Monetary Loss: $11.
Preferred solution: Full refund.
Walmart Cons: Produce and customer servixe, Adding extra undisclosed taxes.