I went to Walmart on October 27, 2017 at 06:54:47 to purchase some items for work. I went to line 14 and paid for my items with a debit card.
I requested to receive $20 cash back. The cashier gave me my receipt which I placed in my bag before leaving the line. Once I made it to work I realized that I did not get the $20. I go back to the store and spoke with a yellow vest customer service rep that asked me to wait as she walked of with my receipt and she will be right back.
When the rep returned she said the cashier gave me the money. I explained that she did not give me the money and she called for the Anthony the manager. Anthony stated he reviewed the cameras and the cashier took the money out of the draw and gave it to me. I asked him if that is the case where did I put the money.
He stated all he needed to see is that she gave me the money. The cashier did not give me the money and I would like to receive my $20.
Product or Service Mentioned: Walmart Cashier.
Reason of review: Problems with payment.
Monetary Loss: $20.
Preferred solution: Full refund.
Location: 28804 Gratiot Ave, Roseville, MI 48066, USA