I just left the Walmart in Freehold New Jersey after standing in line for about 15minutes. First of all, they just remodeled the whole store adding a grocery department and every time I go in there in the evening there are only 3 registers open.
They did away with the self checkouts, why I cannot understand. The lines were ridiculous at the three registers and everyone just stood there waiting and waiting. So the front end manager opens a register and I went over to it and he is yelling, announcing that the next person in line order is to go to this register, meanwhile I left my line and I was just at that point the 3rd person in that line to go over to the open lane and I am being yelled at like I am in school. Needless to say I threw my items on the floor and walked out.
I have been a customer of Walmart for so many years right when they first came to New Jersey. The quality and customer service has declined tremendously over the years but I just endured it. Tonight was just the last straw for me. I am not going to stand and be treated like I am desperate to save a couple of dollars.
I will never ever shop in any Walmart store ever again.
I will go to Target because at least there, they have many registers always open, the store is cleaner and the quality is better. Walmart, you just lost a good customer, but then again you have so many saps that will stand and be treated like garbage because they think they are saving substantial amounts of money, my business is not going to matter.