2 comments

I purchase a cell phone back in 2012 in July alone with a warranty for 18 months. That's covers water damage and crack screen. Well I dropped my phone in water call product assist for a replacement on May, 20, 2013.they send me a mailing return label thru mail I put it n mail on 28, call them on June 4 they said the sent me a check to my email been checking it daily still haven't receive anything and it is June 13 if and wen I do receive my money from them I will not do anymore phone buying with Wal-Mart.

Product or Service Mentioned: Walmart Replacement.

Monetary Loss: $195.

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Anonymous
#664262

oops my bad once again I have shown my ignorance. Ask them what date they sent the check.

I know the US mail is slow but it shouldn't take over a week, but then the same kind of ignorant people work for the US mail as those of us that live in Sioux Fall, SD. Please forgive me I'm a dried up old hag.

Anonymous
#664180

Was the warranty through WalMart of through the phone company? Also from the time you returned the phone until now isn't that long. You seem to expect miracles.