I purchased $150 in Visa gift cards. I wanted to use them for on-line purchases.
I registered each one of them successfully. You have to register each one separately. I then tried to use them to purchase something. The company asked for the redemption code.
I tried the 3 and 4 digit numbers on the back of the card. I tried the activation number listed on the sales receipt. Nothing worked!!! I contacted our local WalMart here in Denver, NC and I was told i needed to bring the cards in and MAYBE they could help me, but there are no refunds.
I told the girl I WOULD get my money back. She asked me if I had called the number on the card and I told her yes and all you got was an automated voice and there was no option to speak to a human being. I asked to speak to the manager. He gave me pretty much the same song and dance.
I have never purchased a Visa, AMEX or Master Card gift card from WalMart. I have always purchased them elsewhere and have NEVER had a bit of trouble using them. I believe this is WalMart's way of getting you to use the card in their stores and that is why you cannot talk to a person. I WILL NEVER PURCHASE A SINGLE GIFT CARD INCLUDING THEIR OWN FROM WALMART.
HEY WALMART! DO YOU EVEN KNOW WHAT CUSTOMER SERVICE IS???
Product or Service Mentioned: Walmart Gift Card.
Reason of review: Poor customer service.
Monetary Loss: $150.