9401 Liberia Ave, Manassas, VA 20110, USA
Not resolved

Purchased a Visa gift card from Walmart. It's backed by a green dot bank.

Tried to register the card and it was "unrecognized." Tried to use it and it was continually declined. Tried calling customer service phone number, and no matter what buttons I pushed, I never received the option of talking with a customer service representative. The automated customer service line is simply not set up to allow anyone to talk with a real person, and of course, there is no option to report an "unrecognized" and therefore useless gift card. I wasted $200, but took the card and receipt back to Walmart and though I called daily for a resolution, I never get a straight answer.

Nor do I receive my money back.

Don't buy these; you'll be throwing away your money. And if you use them as gifts, it's very frustrating to the receiver who may be embarrassed to tell you that the card doesn't work!

Product or Service Mentioned: Walmart Gift Card.

Reason of review: Poor customer service.

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