I had an issue with ammo purchase proceedure. I took time to talk to the Manager of the store.
I got the same answeres that I always get from subordnate associates. They say I'm Wrong and
They are Right. I believed the customer is always right. I couldn't get them to be reasonable in
My case. I feel that I was most reasonable. I think they believe that agreeing with reason is a
sign of weekness and loss of control. They should not take things personally and concentrate on
the business of making money for Wal-Mart,and to not make a point of proving the customer wrong
and not sparing any time and errort doing it. Why does Wal-Mart not care about customers that they
*** off.Maby its that they know that more customers are coming in all the time, and if a few of them
get mad,it's no BIG deal.There are plenty of fools shopping and it don't matter if some are pissed off.
Product or Service Mentioned: Walmart Manager.
Monetary Loss: $6.