I recently worked at the Lindon, UT Wal-Mart for approximately 2 months. I have to post this because I honestly enjoyed working for Wal-Mart it was convenient, very close by to where I live and I really actually liked working there. There are few jobs in the world that I believe anyone can actually say they enjoy and I wanted it to be known that I enjoyed working here at Wal-Mart. I had to write this because I was "Let Go" (not fired) today this morning in fact. I feel there was no good logical excuse whatsoever for being let go and I really want it to be known how completely bull *** the reason was because there was no good excuse and that's a fact!!!
When I was hired I was NEVER told that I was only a SEASONAL worker to help out until the seasons were over or anything of the sort. The closest I was told to being a possible short term employee was that I would only be temporary until I started doing a more full time schedule which would be worked out in the future and would be at least 4 months as an employee at minimum and that if things went well I would be full time. This I was told by one of the main managers (Cal) was his name I believe. Cal was an awesome person and I really liked the conversation we had, truly a great person.
The excuse I was "let go" (not fired) today was that I was only hired on as a seasonal employee and that I would no longer be needed. I was however, told that I could reapply in 3-4 months and be rehireable and some other stuff, if I was still interested in the job.
I have to be completely honest I have a very bad back because I have epilepsy and have had it most of my life. I have had a quite few seizures in very bad positions which has made my back kind of useless when it comes to bending over from a standing position, I can do it, it is just extremely painful to do so. Also, I have a bad left knee due to a car accident I was in back in the summer of 2010, my knee got smashed against the car steering wheel and this rest is history. So this made stocking much harder than I had anticipated.
I had originally placed my application with Wal-Mart to be an overnight stocker. The average amount of stock a stocker is required to throw is approximately two pallets worth (close to 2 metric tons), which by the way was much more than I had anticipated for the pay they dish out for the labor. I have had several jobs in the past and I have never seen so much work and labor required at such a low paying job before in my life, I'm 37 years old and I'll tell you the pay rate ($9/hr) is laughable for this amount of labor. I've had jobs paying 15/hr easily for half this amount of labor! Anyways, after the first week of stocking I realized it was just going to be too hard for me to do the job and I was about to quit. But one of the main overnight managers (Jodie or Jody - not sure how his name is spelled) asked me if I would consider doing cashiering. I thought about it for a bit and asked about the stocking and requirements, he explained there was very little stocking required and that there was very little heavy lifting. I decided I would continue on and help out the Wal-Mart team.
Cashiering turned out to be awesome, I truly enjoyed this portion of working at Wal-Mart. There were several little things that you needed to learn though that no one ever trained me on and kind of had to be learned as I went kind of thing. Sadly, there were some problems with either how my credentials were originally set up with Wal-Mart's hired status in the system or something that never seemed to get resolved. Some of the normal functions on the cash registers were never working 100% properly. So I was unable to do things that normal cashiers could do very easily. Things such as returns (when a customer wants to return an item for credit or cash) the registers never let me get past a certain point, plus I'd like to add that I was only explained how to do it one time and then I was on my own. So as previously mentioned when I was put on my own for returns and the register wouldn't let me complete certain things I always needed to call for help. I'm pretty sure this was looked at as incompetence on my part as I repeatedly needed to ask for help because of this issue, when in fact the incompetence had nothing to do with me but the registers themselves were not allowing me to complete the return process. I even had the main night shift manager (Cody) come over to help me one time with a return and he even said that he had never seen the problem I was having with the register before I showed him what was happening. This is just one of the main issues that I had with the registers, but I wanted to add that there were several things that were never explained in good detail that were required for cashiers to know and you just had to learn them as time went on. Also, there were several times where I had long lines and customers waiting on me to start ringing up their products and managers were trying to explain a process I needed to learn at the same time, it was kind of ridiculous. Sadly, I still enjoyed working as a cashier the most even with all the ridiculous nonsensical training methods that were used to train me as a cashier.
Approximately, two weeks ago from today, (the day I was "Let Go" (not fired)), I was placed into the Electronics Department. Please understand I was a temporary employee not full time so I only worked 4 nights a week. To top it off I recently had several people move back into my home and 1 or 2 of them had an unjoyful sickness of the likes of bronchitis mixed with the flu. I was so lucky to get it and I became very ill during this time and I called in sick two or three days and I even went in and worked 3 of the days that I was completely sick, including today. I wanted to explain to the average store shopper that things in different store departments operate completely differently, they are little worlds unto themselves. Things that are done in the stocking department are almost completely foreign and different to the department of cashiering, and things in cashiering are almost completely different and foreign to things done in electronics, so on and so forth etc. However, to my point about just barely being introduced to the Electronics Department, I wanted to explain that only my first night in Electronics did I receive any formal training about how things worked in that department and I'd like to add that it was very brief and quick. I was introduced to a device called a Telzon Gun. You have to sign into it with some personal information and then on top of that you must be assigned options by a Manager to actually use the Telzon Gun. The Telzon Gun is almost completely mandatory to throw stock or in other words put stock away in the Electronics Department because the Telzon Gun shows you the locations of where the stock is supposed to go. I was very new to Wal-Mart and especially new to the Electronics Department and I did not have any options assigned to my Telzon Gun sign in by a manager yet. This was not necessarily a big deal because usually there was another tenured employee assisting me in Electronics and this allowed me to sign into their credentials on the Telzon Gun so I could assist them in throwing stock for the Electronics Department. One of the nights I was working (I think it was Saturday December 6, 2014) with another tenured employee (Mike, I believe his name was Mike?) and we both overheard a discussion of Cody, the main night manager and another gentlemen who I believe was some kind of regional manager. It was very clear from what we could over hear that the regional manager was extremely displeased with the looks of the electronics department and he was letting himself be heard. At one point I clearly heard the regional manager say something very close to the following "it looks like we need to be making a decision here pretty soon about the quality of the work ethic around here,.. I think someone needs to go." At which point Mike said something to me about the fact that he has always tried to be a very good hard working employee, and I truly did believe Mike. Mike had been working with Wal-Mart for approximately 12 years from what he told me. That's pretty *** awesome in my opinion. But needless to say when I was first put in the Electronics Department it looked like a tornado had hit the place. The night that the regional manager was there *** like a baby about how bad it looked, the entire department looked 500 times better than the day they first put me back there, and I'm not claiming the effort was all mine or even half of my effort but the place looked great and that regional manager is the epitome of why corporate ladders make ground level employees not give a *** about one *** thing that they do!!! Last night I was put entirely over the Electronics Department without any help at all. I was supposed to throw stock for the entire department, help all customers with any and all questions that they had. Even though we are graveyard crew you would be surprised at how many customers are still there until 1 am or later asking questions. In Orientation one of the main things they teach is to NEVER IGNORE the customer and to always go out of your way to assist and help customers, but I can tell you right now that that is complete bull *** all upper management only gives a *** about you doing is throwing your stock on time and zoning your department and making it look good, they don't *** care if you have customers and they DO NOT accept that as a viable excuse when you have to actually stop throwing stock and take of them. Upper management is the problem with corporations. They HAVE forgotten the little guy and even their own customers.
When I started doing cashiering I really started to enjoy the job I had with Wal-Mart, I honestly felt some joy and even pride with the job. There was no good reason to move me to Electronics to begin with I was doing great with Cashiering! After I was put in Electronics everything went to *** and fast. A ton of expectations were being put on me almost instantly and the night I had to run the entire electronics department all by myself I was basically blasted and fired (but not fired) so I could be the fall guy so some uppity upper management *** could look back in a week and see that someone was fired for incompetence and feel good about the situation. I had no training whatsoever in Electronics and the main people in charge of electronics on average have a year or two plus at Wal-Mart. The truth is that this Wal-Mart still needs people and plenty of them for the upcoming holidays there is not one *** good excuse that they let me go. You CAN NOT expect a person who has only been in a department for 5 *** days to be able to run the entire show himself!!! There were even new hires coming in and one specifically asked me where he was supposed to go for orientation before my "final" shift was over.
Wal-Mart sadly has proven to me that all you ever are to every job out there is nothing more than a number. I was honestly hoping that I found a place that I would enjoy doing a job at and that I was actually helping a community with my work ethic and making a real difference. I don't have faith in the workforce system anymore, I know that at any job I ever get again I will always just be a number to them.
P.S. Anyone who reads this do yourself a huge *** favor and only go for the job that pays the best wages for your time versus the least amount of labor required to get those wages, seriously, -they- meaning your boss will NEVER give a *** about you either way! Thank you Wal-Mart for showing your true colors and setting my working future path straight.
Reason of review: Poor customer service.