My wife (Federal employee) may listen to music at work. I purchased her special birthday gift: 80GB Zune, $200 plus Walmart's "Extended Warranty".
WalMart manager claimed we "abused" it, bending and breaking off charging connectors, so they refused repair -- twice. Sure: don't you all love to jam forks into charger ports? What a riot! The lying manager lied about 2 things: 1-You can *not* appeal: "I am it", and 2-"I'll mail you Warranty tomorrow" -- 6 months ago!
A downloaded warranty said we can appeal -- and *never* received his copy! We own a $200 Zune paperweight!
Product or Service Mentioned: Walmart Manager.