So I went and waited for like over an hour to find out I get to give them money $400 and I get a card I have to use to get a product sent to the store.I get the card bring it home and it says I don't have a sufficient amount on the card to pay for the item I selected???
The card says call the 800 or the local store. I called the 800 and it dropped my call. I called the local store and lady says I need to call them and I would get my item. I looked at my receipt and it appears the item they manually put in didn't add TAX.
So I covered this with my local store and CS rep told me OH you will get it that because it was a Hour Guarantee thing they charged the correct amount and not to worry I'll get the item. So I called the 800# which says experiencing high call volume DUE to the SUCCESS of the program?????? I was on hold for over 20 minutes and didn't talk to anyone.
I think they are closed....anyway I'm pissed what a run around not its my problem to figure out.
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- Product or service
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- Supermarkets and Malls
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