I am already not a Wal-mart lover, but a new one opened around my nieghborhood, so I thought I would go in to pick up a few things. I was not shopping at 4a.m, or on a Monday morning; it was Saturday evening, the busiest shopping day of the week.
Walmart had 3 registers open, one being the cigarette register. One was express, the other regualar. That is terrible. This was a Super Walmart so you can imagine the type of traffic they get. I don't understnad why this happens all the time at Wal-mart. I waited 20 minutes in a line that resembled a Black Friday line, and then I left. That reminded me why I prefer Target over Wal-mart (though Target has some faults, they at least utilize 5 registers at a time).
I don't understand why this happens: Is it because Wal-mart is too cheap to hire more employees?
Is management too incompetent to produce a decent schedule?
Or is the corporation's policy to not open any more than 10% of its registers? Becasue this isn't the first time I have seen this happen at a Wal-mart (in many different cities).
All I know is for a store with over 50,000 square feet and 24 registers, to only have 3 open is unexcusable. I will be doing my shopping at a store that knows their customers have other things to do.
Location: San Diego, California
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