My daughter ad I searched all the ads for the best deal for a TV in the Black Friday sales. We chose Walmart because they "guaranteed" your item.
All other stores were only what was available in store. Obviously they didn't have all the TV's in stock (my guess is they didn't have any.) After shopping for an hour there and getting the receipt for the TV were left the store. The next morning my daughter tried to enter the item number on a website to register for the TV. The website said her number was no good.
She tried again in case she had made an error. The website told her to go into the store because there was a problem. We had to drive back to the store just to be told they wanted us to call an 800 number. The 800 number tells you they can't help you because you don't have the correct ID number.
The offer was from 6:00 - 7:00. We left by 7:00 so we were within the required time frame. Now we are told our receipt was wrung up wrong. Whether this was intentionally or not on the part of Walmart they should have made it right.
I don't mean by refunding my money.
I could have looked at other stores but didn't because of the "guarantee." Now we are just out of luck. I will tell this story to everyone that will listen and will NEVER shop at Walmart again.
Reason of review: Problems with payment.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service, Lack of stock, Service.