Paid extra for extended warranty on a computer bought last Christmas. The computer didn't work from the day we got it.
We have sent it in for repair, they sent it back without fixing it. I called to let them know it still doesn't work. They said they will send another box for us to send it back in. 1 week later...
still no box to return it. I call to let them know they tell me my computer is in the repair center being fixed they are waiting on parts. I tell them no, it isn't it's in my living room! STILL BROKEN!
I call them to tell them about it and ask to speak to a manager. They transfer me to computer department... no one ever comes to the phone. I call back and ask to talk to a manager again.
They are all busy and looks like they will all be busy for at least the next 4 hours. This is a HOAX! DO NOT BUY A COMPUTER FROM WALMART! If you do, save the extra $47, it still will not work anyway.
If anyone has a class action law suit, I would LOVE to be part of it against WALMART and ASURION! So disappointed I just got a new phone from Sprint, and they use the SAME COMPANY!
Reason of review: a product has NEVER worked!.
Monetary Loss: $352.
Preferred solution: Deliver product or service ordered.
I didn't like: Sold me a broken computer.