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2.5
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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2 comments

I ordered an "in stock" item at walmart.com. The checkout page said that I could pick up the items from local walmart store the same day after 5PM but wait for pickup email.

Email never came. I called and was given run around and was told to go to a nearby walmart store because the items are "in stock" there. Items are NOT "in stock". Walmart jerked their customers around and get them to visit their brick and mortar stores on the off chance that they will buy something while there.

Well this backfired; I will not consider Walmart for future purchases.

By the way Amazon has the same items at the same price with free shipping. I ordered that instead.

Review about: Walmart Website.

Reason of review: Poor customer service.

Preferred solution: avoid bait and switch and treat your customer better..

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Anonymous
#1335557

start comparing $ & availability b4 u order...if nothing else you will find the best place to use

h.kitchener
Columbia, South Carolina, United States #1335357

Relying on Walmart having anything in stock at any particular time is a mistake. You must realize you are not dealing with the brightest nor most reliable employees at any Walmart store. Best to shop elsewhere for a good shopping experience.

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