Walmart Black Friday Card - Problems - Servers Crashed
Waitied in line at Walmart for several hours for the "1 Hour Guarantee" on a 32" LCD television.
The idea looks pretty simple. If they run out of the item, which they most certainly did, they issue you this "1 Hour Guarantee" care (really just a Walmart giftcard) that is supposed to entitle you to order the product online and have it shipped to your local store within a few business days.
My guess is that Walmart was not prepared for the influx of internet traffic related to customers trying to log in to register these cards as the servers appear to have crashed or it is unable to accomodate the traffic.
Don't attempt to get anyone at customer service line, because it automatically transfers you to a fast busy and hangs up.
So much for this idea. Extremely poor customer service to say the least.
Hey Walmart. How about UAT testing before you launch something like this.