Bedford,Virginia
Not resolved
2.4
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Customer service
Discounts and Special Offers
Price Affordability
Staff
Website
2 comments

Update by user Aug 15, 2016

Was in the clearance aisle at Walmart as an open box item, sticker said original price was $84.97 and clearance price was $49.99. This item is clearly not an $84.97 priced item. Many other items in the clearance aisle also had much higher original prices to make the clearance price look like a deal.

Original review posted by user Aug 14, 2016

Walmart Shoppers Beware: Walmart is marking many items on clearance. I went early this morning and saw a couple of things that caught my eye.

For example: Little Tikes Activity Garden was in the clearance aisle and sticker showed originally $84.97 for $49.00 (open box item too). I did a google search on my phone and found that it is on Walmart.com brand new for $54.99 (regular price). I then looked at a Play Day Butterfly Infant Pool, the sticker showed regular $12.97, clearance price $9. Again, after looking on google Walmart.com shows the price as $8.

There was an Elmo guitar, sticker says regular $19.97, clearance price $15, again it is online at Walmart.com for $15. Walmart's online prices where comparable to Target and Toys R Us. I spoke to a customer service manager and she didn't seem to care about my concern and said the items "may" appear the same product but most likely had a different manufacturer or were manufactured in a different factory (hence the price difference). I am sure Little Tikes doesn't manufacturer the same items in different factories.

It is clear that the original prices on their clearance items have been marked up to make the consumer feel they are getting a deal. I was told that Walmart no longer price matches with other retail stores, not even with their own website Walmart.com and if I found an item I wanted somewhere else at a better price then perhaps I should get it elsewhere! Do your homework before buying clearance items at Walmart.

A simple google search on your smart phone will save you money! Walmart advertises "Save Money...Live Better...Always Low Prices" which is a lie!

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

I didn't like: Being frequently overcharged, Many items cheaper at local grocery store.

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realm188
Mannford, Oklahoma, United States #1199908

Anonymous is correct. Walmart.com and Walmart are different.

Walmart stores can now only honor the price if the address that is set is within a 50 radius of that particular store. Walmart is not in competition with itself. Also, some products look the same but sometimes there's a difference in the product. What you are talking are not mark ups, they are mark downs.

Mark ups happen when the price has changed to a higher price.

Again, the website has no overhead! That's different...

Anonymous
#1199476

.com pricing is typically lower with some businesses now, as the website has no overhead. In-store pricing is adjusted accordingly to take into account staffing, insurance, utilities, etc without sacrificing profit.

Likely they were those prices in store, but have always been cheaper online. Or the consumer can order from the website from the comfort of their home.

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