Update by user Jul 08, 2013
To update, Walmart customer service did call me back, but only to defend the sales lady's actions. I made him admit that their policy did not work as intended, but like a blind sheep he had to defend policy over common sense.
I told him it was an example of how policy making in large companies often are done by powerful but ignorant people just so they can say they are doing something, even if it is not working. We bought that gun from a friend so it is not registered, another backfire on their ineffective efforts to support gun registration. To date I estimate Walmart and Sam's has lost around $2,500 to Academy, Costco, Walgreen's and other stores that we are now shopping instead of Stupidmart.
It will amount to 10's of thousands each year. This is the only way I know to get their attention.
Original review posted by user Jun 06, 2013
After I bought an AR 15 rifle my wife decided she liked it and would buy herself one today at the Walmart in Oxford Alabama. We were shopping separately to save time and had agreed to meet at the guns when we finished our list.
I arrived first and inquired about what is available. They had the gun we were looking for, so I said my wife will be here in a minute. She wants to buy this gun. The sales lady basically called me a liar saying that my wife could not buy the gun because I looked at it first, therefore it would be a straw purchase.
The irony is that I could have bought it and given it to my wife and it would have been a straw purchase of sorts, although gun ownership between married couples is not really a straw purchase. A straw purchase is when a legal purchaser buys a gun for someone who cannot legally buy one. A quick NICS instant background check would have proved that either of us can legally buy the gun. We were just wanting to have it registered in the name of the one who would be responsible for the gun.
We both have Consealed carry permits, have attended gun safety coursed by our local Sherriff's department and are both law abiding citizens with no criminal history.
It was so disturbing to be accused of committing a criminal act, and refused service based on this sales lady's self proclaimed mind-reading abilities. They lost a $1000 sale today and a life-long customer who spent tens of thousands of dollars at Walmart and SAMs each year.