Purchased a car battery in 05/13, which has a three year replacement warranty. I took it back to a Walmart store in Fremont,CA and they asked for a receipt.
I told them I don't have a receipt and it's been over 2 years. They told me "oh we have a new policy that was placed a month ago, you need to have a receipt, we can not do anything." What the *** was I to to know that you will have a new policy about reciept in two years. Then the assistant manager came and I was eventually told to call the manufacturer. When I called the manufacturer, they told me to go back to wall mart.
I called the wall mart customer service and they told me to go to the store where I originally purchased it.
Had no idea was mart would stoop this low. I guess along with "low prices" they should advertise "low customer service" as well.
Reason of review: Warranty issue.