Baltimore, Maryland
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Made a trip to walmart rosedale,md. Seemed to be a ok trip until I went to check out.

Not only was the cashier talking to a coworker the whole time she was ringing my items but I got all the way home to find she did not give me 6 of the items I purchased. I called put on hold for 45minutes-the same amount of time it took me to get in my car and drive all the way back to the walmart and park. As i was getting out of my car a young lady came to the phone and asked if i was still waiting to speak with a manager. I told her nevermind i had arrived already and i came in to customer service department.

Long story short i waited 30 minutes while a group of them including the supervisor decided if i was eligible to just get money back since the cashier had "put my items" back.

Finally after most people had gone on break a nice older woman only one of the two who were left standing there decided to give me my money back- another 25 minutes. All in all this walmart used to be the pinnacle for customer service.

Now it is a hub of lazy shady individuals who try harder to not work then to just do their job they are paid for. Soon i would not be surprized if this walmart joined the list of other ones who have closed due to plummeting sales or terrible service.

Product or Service Mentioned: Walmart Cashier.

Reason of review: Poor customer service.

Walmart Cons: I dont like their customer service or their prices, Producevand some staff, False advertising.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

After reading a few like this, I actually timed how long it takes to check the checkout carousel to make sure you have all your stuff.

It was just over 5 seconds. Doesn't really sound too difficult to me.

Admit it, you screwed up. Just pay attention next time.

Also, please get a 10 year old to help with reports, I'll guaranty they can all write better .


Umm how about speaking up y'know, like talk to the person who's ringing up your stuff instead of day dreaming and paying attention to the bags.