Made a trip to walmart rosedale,md. Seemed to be a ok trip until I went to check out.
Not only was the cashier talking to a coworker the whole time she was ringing my items but I got all the way home to find she did not give me 6 of the items I purchased. I called put on hold for 45minutes-the same amount of time it took me to get in my car and drive all the way back to the walmart and park. As i was getting out of my car a young lady came to the phone and asked if i was still waiting to speak with a manager. I told her nevermind i had arrived already and i came in to customer service department.
Long story short i waited 30 minutes while a group of them including the supervisor decided if i was eligible to just get money back since the cashier had "put my items" back.
Finally after most people had gone on break a nice older woman only one of the two who were left standing there decided to give me my money back- another 25 minutes. All in all this walmart used to be the pinnacle for customer service.
Now it is a hub of lazy shady individuals who try harder to not work then to just do their job they are paid for. Soon i would not be surprized if this walmart joined the list of other ones who have closed due to plummeting sales or terrible service.
Product or Service Mentioned: Walmart Cashier.
Reason of review: Poor customer service.
Walmart Cons: I dont like their customer service or their prices, Producevand some staff, False advertising.