My husband and I recently went shopping at our local Walmart. We had a large amount of groceries, so we settled for the first belt
register we came to. It was a bit of a wait. The cashier was nice and curtious towards us. The problem was with our coupons.
Apparently while the cashier was scanning my coupons, she had found a good coupon ($0.25) on one of our yoqurt boxes and took it off.
She had told me that she had found a coupon, but didn't tell me that item it was for. At the end of the transaction, I had handed her
the rest of our coupons. While she was scanning the coupons (she had done the one she had found first), the register wouldn't accept
one of the coupons. The coupon ($0.75) was for the same yoqurt. The cashier tells me that she can't accept both coupons. I would have
to pick one of them. I told her that I wanted the $0.75 coupon to be the one used. She took the $0.25 coupon off and put the other on.
She then asks her manager (who happened to have been standing behind her) what to do with the other coupon. Here she had written her
id number on all of the coupons after she had scanned them. It apparently is Walmart policy to avoid coupon theft. Her manager told
her just to give the coupon back. She then gives us the coupon back. We checked out and the cashier tells us have a good day and
apologizes. Now I have a coupon I probally can't use. All because of a cashier who jumped the gun and didn't check the coupons ahead
of time. I won't be returning to her line anytime soon.
Product or Service Mentioned: Walmart Cashier.