Product: Walmart Cell Phone Replacement Clear all filters (4 of 4 reviews match)
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cell phone broke have not had it 30 days purchased 2 year warrenty with phone. cannot return phone to walmart it is a walmart family mobile cell phone . called phone number on packaging 7/21/2019 gave information about the broken phone would like a refund of my money...
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2 comments
Anonymous
#1721000

What you would like and what you get may be 2 different things. Most often the warranties on phones will call for the repair or replacement of the phone, not a refund. Rather ...

Review
#1597836 Review #1597836 is a subjective opinion of poster.
Service
Walmart Cell Phone Replacement
Pros
  • It has always been excellent except for today
Reason of review
Warranty issue
Loss
$27
Preferred solution
Full refund
You should make a way for your customer to take the broken phone into Walmart and leave with a comparable phone. So everyone is happy. And I am not happy right now, this is not right. Fix it please and please check on my phone. Service Request ID 1555687144 I am...
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Review
#1512178 Review #1512178 is a subjective opinion of poster.
Service
Walmart Cell Phone Replacement
Reason of review
Problem with delivery
3.5
Details
I was not happy with my cell phone replacement but am getting along with it. I had dropped my cell phone and it had a cracked screen. The online and in store replacement procedure was confusing and did not seem to go together but I did get a replacement phone although...
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Review
#1344699 Review #1344699 is a subjective opinion of poster.
Service
Walmart Cell Phone Replacement
Pros
  • Personel
  • General price of goods i purchased
  • Employees are extremely nice and helpful
Cons
  • Did not get the replacement phone i expected
  • Confusing replacement process
  • Cannot reach a human
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
3.0
Details
Bought a straight talk phone LG awesome! Had for 12 months and cracked screen. Called and phone was under extended warranty, OK! Told to print shipping label and a replacement phone of equal or greater would be sent. After 1 week to get there and 5 days to receive...
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2 comments
Anonymous
#1546812

Sirs: I purchased a Viseo T.V. December of 2016. This T.V. has been a disaster, and I have called the Viseo TV. help dept. No help to get the tv. working right. It's a shame t...

Review
#1338146 Review #1338146 is a subjective opinion of poster.
Service
Walmart Cell Phone Replacement
Reason of review
Not as described/ advertised

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Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
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(800) 925-6278
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