Walmart.com account fraud
So Walmart.com assures you your account and the information therein is secure.They further their assurances by telling us that we are completely safe in listing a credit card with the account.
Well......AMEX calls me/emails me/texts me to alert me to potential fraud on my card. Turns out they thought it peculiar that I had made three consecutive e-gift card purchases. AMEX allowed two of them to go through, but denied the third. Whoever the thief was who got into my account, walked away with 2 $105 e-gift cards by emailing them to an email account I didn't own, nor have on file with Walmart.
Thank God for AMEX and their system which detected the unusual activity. When I contacted Walmart about the fraud(good luck finding a phone number), the email replies I got back were "form letter" responses, one of which called me by the wrong name. I could get NO ONE interested in helping me, instead, they told me all of the steps I needed to take to pursue a resolution to the problem THEY created for me, to include my need to pursue reimbursement with my credit card company. I engaged in a protracted electronic conversation with one customer "service" rep, who was more than happy to cancel my account for me.....with no offer to help me whatsoever.
I SO wish people would rise up and crush this horrible low end retailer.
Their system allowed a hacker in.....and then took NO responsibility for it.Walmart.com shoppers/account holders BEWARE!!!!!!
Monetary Loss: $205.