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Walmart.com shows items that they do not intend to sell for the advertised price. When you order them, they send you something else and refuse the return.

I ordered an Anet A6 3D printer and received the lower cost Anet A8 printer. After complaining, I was told I need to deal with the seller, Comicpower. Walmart.com provided a number where I supposedly could call Comicpower. But the number just played a recording that said if I have any problem, I should contact them.

Then it would hang up. Then Walmart provided me with an email for Comicpower.

I emailed them explaining that I received the wrong item and wanted to exchange or return it. After dozens of bizarre emails from them, probably because they were poorly translated from Chinese, the bottom line was that I was stuck with a printer that I didn't want.

Review about: Walmart Website.

Reason of review: Not as described.

Monetary Loss: $165.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1405167

You purchased the item through a third-party retailer on Walmart.com. Unfortunately you are required to get a refund through that retailer.

I had something similar happen last month. I ordered a car part from Walmart.com,but the actual seller was Unbelievabledeal Inc. The cost was $125, but when I received the box, it only contained a piece of pipe and some bolts worth maybe $5. I immediately contacted the company in New Jersey via phone.

They tried to give me the runaround, and I had to be on hold for a while, but I finally got a return number and sent the item back. I lost the return shipping cost but was refunded for my original purchase and shipping. That taught me a lesson, to never make a large purchase on walmart.com from another retailer, The site does have a box you can check to only show Walmart items. You should be able to find contact info on the page showing your original item on walmart.com.

You need to act fast though,as most companies give you a limited amount of time to ship the item back(mine was 30 days). Jim

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