Omaha, Nebraska
0 comments
100% full Not resolved

I waited up all night (2 am my time) for the deals to start, but the two TVs that were supposed to be online only deals never changed from sold out online.So I kept checking over the next day and suddenly Friday (Black Friday) the TVs were available, but not online in store only with several stores in my area that I can buy it now and pick it up today.

So I bought one and got a message saying it will be ready at 8:55 pm. So I went about 9 pm to the store and did my grocery shopping and then stopped at the pick up counter to see when they thought it might be ready. The guy looked up my order kind of smirked and said yeah that's not in stock it was refunded back to you. I said no rain check?

and he just said no and went back to unpacking boxes. So I ordered another one from my phone at a different store then immediately called and was told the same thing it is not in stock. So I called other stores that were showing in stock and one told me we did have it but it sold out around 5 pm. So I contact Walmart.com customer service and was basically told sorry nothing we can do for you no rain checks for out of stock items, despite the fact they sold it to me twice.

And here is the kicker, if I had not gone to the store to check I would still not have been notified that my orders were not accepted.

They are both showing online as processing right at this moment...I will never shop at Walmart again.To sell inventory that does not exist on Black Friday with no rain check and not even informing the person they wont get the item until they check themselves is absolutely fraud bait and switch tactics.

Review about: Tcl 55Fs3750 Roku Smart 55-Inch Hdtv.

I liked: Selection.

I didn't like: Poor customer service, Poor stocking.

Review #741423 is a subjective opinion of a user.

1.3
Website
Customer service
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Sold me items that didn't exist / $250
Preferred solution Deliver product or service ordered

Had an Experience with Walmart?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Walmart - Hostile attitude about picture printing mentioning jail, bail bonds and walking away with no help or anyone who could assist. Walmart "' This review about Walmart at Washington, NC 570 Pamlico Plz, Washington On May 1st 2017 I went to Walmart to print my family pictures to the nearest store where..." Read more Walmart - FOUND A ASIAN BEETLE WHEN SALAD IS ALMOST GONE! Walmart "I PURCHASED A CHICKEN CEASAR SALAD YESTERDAY WHICH WAS 5/06/17 AROUND 9:04 FROM WALMART OVER MY WAY AND I WOKE UP THE NEXT MORNING TO EAT MY SALAD AND DRINK..." Read more Walmart - E-gift card Walmart "Website states the recipient will receive within minutes usually, it has been over 24 hours and still nothing they took my money immediately out of my account but still have..." Read more Walmart Customer Service Definitely Needs Improvement! Walmart "Tuesday, July 19, 2016 Back in earlier July of 2016, my 85 year old mother who is Permanently Disabled, including having a Prolapsed Bladder, Heart Condition and Low Circulation In Both..." Read more Tnt Express - TNT is awful Tnt Express "TNT Express is the worst international shipper I've experienced. Their customs fees are exorbitant, and added charges (handling, residence delivery) came to 2 1/2 times the amount recently paid for..." Read more Indoobestsellers steals your money! Indoo "I ordered a book april13,it was SUPPOSEDLY shipped on the 14th! I was told 7-14 days and it NEVER showed! I complained and they reshipped it SUPPOSEDLY and said 7-14..." Read more Peltz Shoes tried to scam me! Peltz Shoes "I purchased a pair of size 8 shoes from Sears online. Sears confirmed receipt of my order. Sears emailed me when they processed my order and shipped my purchase "from..." Read more Blooms Today - DO NOT USE Blooms Today "I ordered flowers for a work colleague's funeral through a website that was on the person's obituary page. I received an e-mail notification that my delivery was on it's way...." Read more