I waited up all night (2 am my time) for the deals to start, but the two TVs that were supposed to be online only deals never changed from sold out online.So I kept checking over the next day and suddenly Friday (Black Friday) the TVs were available, but not online in store only with several stores in my area that I can buy it now and pick it up today.
So I bought one and got a message saying it will be ready at 8:55 pm. So I went about 9 pm to the store and did my grocery shopping and then stopped at the pick up counter to see when they thought it might be ready. The guy looked up my order kind of smirked and said yeah that's not in stock it was refunded back to you. I said no rain check?
and he just said no and went back to unpacking boxes. So I ordered another one from my phone at a different store then immediately called and was told the same thing it is not in stock. So I called other stores that were showing in stock and one told me we did have it but it sold out around 5 pm. So I contact Walmart.com customer service and was basically told sorry nothing we can do for you no rain checks for out of stock items, despite the fact they sold it to me twice.
And here is the kicker, if I had not gone to the store to check I would still not have been notified that my orders were not accepted.
They are both showing online as processing right at this moment...I will never shop at Walmart again.To sell inventory that does not exist on Black Friday with no rain check and not even informing the person they wont get the item until they check themselves is absolutely fraud bait and switch tactics.
More Review Details
What I liked
What I disliked
- Poor customer service
- Poor stocking
- Reason of review:
- Sold me items that didn't exist
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Tcl 55Fs3750 Roku Smart 55-Inch Hdtv
- Review category
- Appliances and Electronics
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I decided to give walmart one last chance, but yet again they are out of stock for the items i was shopping for. This is the 4th time it has..."
- "I and undoubtedly thousands of other victims stayed awake until 3AM EST so we could save some money on Christmas gifts this season. Excited that Walmart.com would be offering..."
- "People Google this Walmart at 9500 Clifford Road in Fort Worth Texas and you will find they have MANY complaints about Appalling customer service. I have never seen a Walmart..."
- "I wrote a FedEx ceo an email stating my situation: Hello FedEx Executive, My name is Colleen Henson and my shipment that was sent through your company was mistreated resulting in the..."
- "I ordered at least $100 worth of product from these *** bags and when it didn't work and bleached my carpet, I wrote an email. The "lovely" email told me..."
- "it was vry bad experience at claires west road mall omaha Ne. clerk was so rude n not helping me at all . she was just too much busy gossiping..."
- "We ordered in July and did not get till 10-21-2016 Was supposed to be like the 2016's with some new additions. We picked up, no storage, white flooring,..."
- "I ordered a blueprint and what I got was a black and white copy of a "blueprint". It's blurry and not worth mounting much less displaying. You..."
- "Crook, Money Hungry, Delusional, Crazy and Ill Hearted Dentist. Long Track of Horrible Scam Records Ruthlessly Ripping Numerous Patients for Multiple Tens of Thousands of Dollars. Revoked License and Penalized..."