Bryan, Ohio
5 comments
Featured on Facebook Not resolved

I and undoubtedly thousands of other victims stayed awake until 3AM EST so we could save some money on Christmas gifts this season. Excited that Walmart.com would be offering the full array of 'doorbusters' online.

Well, as I suppose should be expected, Walmart's only real plan was to make sure families were tired and frustrated for the Thanksgiving holiday. Within seconds of the 3:01AM mark, Walmart.com went "down" with unbelievably slow response time, continual error codes, broken shopping carts, and of course "SOLD OUT" status.

I was hoping for three items and had them all lined up ahead of time in my list - ready to add to cart, checkout, and be happy. Nope. Nada. Zero.

So, I called Walmart.com's 24 hour support. Another 49 minutes later and I talk to a lady, not from the USA, who sends me item numbers for comparable items to buy. One was the same item for $80 more, one was a different item with much fewer features for $30 more and one was unrelated. After 20+ minutes talking with her and some frustration she informs me to go to my local Walmart where there will be plenty of stock. I note that it is 5:15AM and she says "good news, the sale starts a 6 so you can get there now and get the items you want". So, I head to Walmart... Only to be told the sale doesn't start until 6PM. So, up all night (now 24+ hours awake) I am tired and frustrated and... Well, if I could destroy all Walmarts I would. Seriously, Walmart has the capability to have the infrastructure and inventory to have prevented this; they just don't have the heart.

Review about: Walmart Online Order.

Review #740537 is a subjective opinion of a user.

2.3
Customer service
Product or Service Quality
Price Affordability
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Let the company propose a solution

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Anonymous
Tenafly, New Jersey, United States #1215997
Who the *** forced you to deprive your already suffering brain of sleep to shop at Walmart at 3 AM????
guest188
#1075986
You do know that a lot of people shopped online for the sales that day, right? Walmart does not have some endless amount of stock somewhere. Sometimes a product takes a week to come in. Sometimes the warehouse that they are coming from is completely out of a product. I'm sorry that this happened.
Anonymous
to guest188 #1076010
Unfortunately some of these people think you can just wave a wand and the store can give you an item from its endless stockroom. Adults however know how to use simple logic and reasoning skills.
Anonymous
to Anonymous #1099374
Adults with simple logic and reasoning skills could have realized before the much-hyped sale that this would inevitably result and programmed in a digital take-a-number system to minimize or prevent overselling their stock and control traffic volume on payment processing systems.
FistedinFace
#1069913
The Aspen dental is the worst dental clinic, I'm trying for 6 months to get my routine dental cleaning and they try to charge me a lot of money for things that I don't needed and if you don't pay the extra don't need they don't do the job....they are a ridiculous thiefers.

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