I placed an online order with walmart.com for an outdoor pool table- after taxes it was a total of $856. This was going to be a Christmas present(my only present) for my family.
I corretly put my billing and shipping info into the order. The next day I receive an email stating that walmart cancelled my order because billing/shipping info was incorrect. It was correct! My card has an authorization hold for the total amount- so obviously i gave correct info.
I called and spoke to 7 different people with walmarts customer service. Was told the charge woukd be gobe and my funds would be available again gor me in 24 hours. I was told i was being transferred to a supervisor and hung up on instead 2 times.
They were rude and totally unprofessional. It is now the 23 of December i cannot buy more presents for my family because my funds are not available die to the pending $856 charge!
Product or Service Mentioned: Walmart Shipping Service.
Reason of review: Poor customer service.