I want to report an issue with Walmart.com that has arose since I began using the website. They are sending out automated emails with customer information that they claim is a site error.
I have complained to the Better Business Bureau and to Walmart.com directly and they have not resolved the issue. Here is the problem. They are sending out emails with the subject "You Left Something in Your Shopping Cart at Walmart.com" but I don't have anything in my cart. When I spoke with them they were rude but they assured me it was a site error.
When I pointed out I am a website developer and that I know exactly how this works and that I know it can be fixed with a simple piece of code they said they have fixed it. I am still getting them. The email is addressed to me but it link is back to my cart. I have two problems with this scenario.
First, if the site is sending out information from my cart who is to say it is not sending out information to someone else with my personal information in it? If this is a site error then why is it not being addressed. Since I am in the industry I can assure them this can be resolved in minutes. I believe this is a scam by Walmart.com to send emails to clients and lure them back to their website without it being considered spam.
That makes it a scam. I am reporting them to as many sites as I can so they get the message, the public will not stand for this!
Product or Service Mentioned: Walmart Website.