On February 6, 2016 at approximately 4:00 p.m., I was browsing around in the sewing department looking for specific colored ribbon to make baby toys to donate, while I witnessed and older woman at the cutting counter having an attitude. She was unfriendly to a customer who needed help locating someone to aide her in a nearby department.
I also witnessed her attitude before this incident while I was searching through the ribbon and she offered no help at all. She remained glued to the counter. Needless to say, I gave up on my search and told my Husband who had returned from the electronics dept that she was the rudest person I had ever witnessed working in that dept. I think she heard me because I heard someone yelling towards us as we are walking away.
We continued walking as not to get in aconfrontation with her. This is the first time I have experienced this in sewing.
Not sure I will return. Customer Service needs training.
Reason of review: Poor customer service.