On February 6, 2016 at approximately 4:00 p.m., I was browsing around in the sewing department looking for specific colored ribbon to make baby toys to donate, while I witnessed and older woman at the cutting counter having an attitude. She was unfriendly to a customer who needed help locating someone to aide her in a nearby department.
I also witnessed her attitude before this incident while I was searching through the ribbon and she offered no help at all. She remained glued to the counter. Needless to say, I gave up on my search and told my Husband who had returned from the electronics dept that she was the rudest person I had ever witnessed working in that dept. I think she heard me because I heard someone yelling towards us as we are walking away.
We continued walking as not to get in aconfrontation with her. This is the first time I have experienced this in sewing.
Not sure I will return. Customer Service needs training.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Walmart. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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