I really hope that no one would ever have need to speak with a Walmart Credit Card Customer Service agent over the phone. I have had an issue and have spoken to two people that had no clue what to do, gave out wrong information, were argumentative, and had absolutely no skills when dealing with frustrated customers.
If I had known that this was the kind of service available - I would never have signed up for the card. The sad part is - I am trying to make a payment.
If you are a corporation who has personnel that work for you who give customers a hard time when they are trying to pay their credit card bill - what does that say about you? Please Walmart, invest in quality over the phone personnel - if you care about your customers.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service for walmart credit card. Please immediately contact the author of this review to discuss poor customer service of walmart credit card. Walmart needs to read this review and look into the issue (if any) according to poster's claims.
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