Product: Walmart Customer Care Clear all filters (0 of 550 reviews match)
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85 paid for with the same debit card. I just checked my statement and Guess What??? There is a pending charge for .03!! I will never shop at WalMart again if this issue isn't resolved like SOON!! And when you send a message about your problem to the Help center they...
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Anonymous
Anonymous

This matter was finally resolved. Although...I did order 2 hoodies from them for my son. They came in one box. It was free shipping because it was over 35.00 Found out he had ...

AgileToucan
AgileToucan

What happened was on Nov. 26th I ordered online a HP all in one printer, the ink for it (1 bl. 1 tri-color) copy paper and a fleece Jacket. I decided to cancel the order. The ...

2.3
Product
Walmart Customer Care
I liked
  • Products
I didn't like
  • Pushback when you legitimately complain
#1421962
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Kidd calls on Walmart CEO Doug McMillion and Saraland, Alabama Police Department, Public Safety Director, Chief of Police J. C. West, Patrol Commander Lieutenant Eddie Taylor and Governor Kay Ivey to take actions. Don't allow Assistant Patrol Commander, Lieutenant,...
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Product
Walmart Customer Care
I didn't like
  • Supplier failled to help
#1421664
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Placed an order On Walmart’s web site , but realizing I ordered the wrong item I immediately e mailed the company to cancel the item. Obviously they do not read their e mail correspondences. They shipped the item 7 hours later.
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1.0
Product
Walmart Customer Care
#1420219
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I returned an item 12 days ago. Still no refund of my monies have been credited back into my account. I called after 5 days to ask why I hadn't seen my refund yet..they said it could be 7 days AND that because I paid with a debit card, I could have gotten cash at the...
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1.2
Product
Walmart Customer Care
I didn't like
  • Customer service and fraud
#1417038
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I spoke to several customer service representatives and two supervisors at Walmart who were incapable of correctly processing a return for three items ordered online. The crux of the issue is that, if one places an order online and proceeds to check out as a guest,...
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Anonymous
Anon

Walmart - awful customer service

Anonymous
Get educated

Increase in wages would obviously cause the purchase price of their products to rise. Which would turn away many people. Causing them to lose sales. This is America after all.

1.0
Product
Walmart Customer Care
#1416426
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I put in a $74.36 order online. I didn’t pick it up within 6 days. The item was shipped back, and the money was put back on my credit card. I did a live chat, in which the woman didn’t understand English very well. Took a long time to get my message across. She told me...
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Anonymous
Anon

It's not their fault that banks take 5 days to process a refund. They can't hold your order there indefinately. Maybe you should try picking your order up, and taking responsi...

Anonymous
Walmart Corporate

You should receive your refund within 5-10 business weeks. Thank you.

1.2
Product
Walmart Customer Care
#1415144
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Today I received a FedEx package from Walmart. I did not order anything from Walmart, but the package was addressed to me so I opened it. Inside were three boxes of crayons, small boxes of 8 crayons each. Realizing there was a mistake, I contacted Walmart and gave them...
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WalmartCorporate
WalmartCorporate

From what we can tell, this package has made you tense. You should relax a little. I would recommend coloring.

Anonymous
Anonymous

So What do you expect Walmart to do considering you admitted that you opened up the package? Walmart Cannot deliver the package to the correct recipient since you opened it up...

1.0
Product
Walmart Customer Care
#1414559
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I always buy my makeup from Walmart and went in today and they installed glass doors with locks on all the makeup. To say the least, I do not want to have to go to find someone to unlock it for me. I suggest if they are stealing, that you hire someone to watch it and...
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WalmartCorporate
WalmartCorporate

Is it that upsetting you can't steal makeup anymore?

Anonymous
Anonymous

They aren't going to hire someone to guard the makeup. Locking it up is a solution to still have it available for customers that want to pay for it. Of course they could just ...

Product
Walmart Customer Care
#1414257
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I went to the Walmart on snowheights and Wyoming went straight to the bathroom to wash up because I just have got off work and by the time I got out of the bathroom and went to go get a basket I was approached and told that I needed to leave the store so I asked why...
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Anonymous
Anonymous

Ha ha

WalmartCorporate
WalmartCorporate

If you're taking so long in the bathroom, we do have laxatives available for purchase

Product
Walmart Customer Care
#1414111
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11/29/18 Went in to the local Walmart in Leitchfield, KY to get dog food and decided to pick up a gallon of milk. The milk case was dripping with milk where the just throw it in the racks. I had to sort through the gallons to find one that the seal wasn't broken. After...
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FragrantNumbat
FragrantNumbat

Things break child. Get over it.

1.7
Product
Walmart Customer Care
I didn't like
  • Condition of some products
#1413309
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