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Walmart Customer Care Review

I hate the way they treat their customers!! they are unprofessional, horrible and ghetto!!!!! Never again!!!! Hello Target!
3.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
Staff
Value for money
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Walmart Customer Care
#905558
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Walmart Customer Care Review

Photo lab customer service, no one is ever around. Sign gives hours but there was absolutely no one at 5:24pm 8/22/2014 Finally a lady tells me someone will be available at 5pm, well it was 5:24pm. Supervisors need to get on the ball, where are the cashiers, whole department empty, a lady even wanted s game, another phone help.
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Walmart Customer Care
#905423
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Walmart Customer Care Review

You would think having ordered pictures and already paid for them online would be a fast pick-up process. But nope! I have ordered pictures through the online photo center twice and both times I had to wait over a half hour to pick up my pictures. This is ridiculous. Several employees passed me and said they would get someone to help me, and no one did. I had to go find someone myself to help.
3.0
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Price Affordability
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Walmart Customer Care
#905293
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Walmart at 4255 n alafaya trail Oviedo fl i HATE wal-mart- however, some walmarts have better people than others. beware of the walmart neighborhood market on alafaya and mcculloch in oviedo, fl. 4255 n alafaya trail. It is the WORST. I just went there and was abused...
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Anonymous
Anonymous

Have you ever heard of slander suit? You really need to get off welfare and get a job to occupy your time!!!

1.0
Product
Walmart Customer Care
#905279
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She needed a coulpe item from a Walmart. While there, I asked a floor associate where somthing was and a manager told him to get to the back room, that all floor associates were needed to unload trucks. I told the manager he was helping me and was ignored. I finally...
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LadyScot
LadyScot

First thing, did you ask the manager for help when he sent the associate away? And second, where exactly do you think they were hiding the cashier's? Do you not think if there...

3.7
Product
Walmart Customer Care
I liked
  • Location and product selections
I didn't like
  • Managment doesnt follow up
  • How they treat their associates
#904180
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On 8/19/2016 I went to Wal-Mart in, Whitehall PA, with my fiancé to get a new TV for our living room.We went to Wal-Mart around 9PM and it was a Friday night. Even though it was kind of late, there were still many people in the store. I told the associate in the...
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LadyScot
LadyScot

She could not get to it because it is on a high rack. That means only someone with a license to operate the picker can get it down. Which means it is on a pallet. Which means ...

3.3
Product
Walmart Customer Care
I liked
  • Store hours
I didn't like
  • Customer service
#904121
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Walmart Customer Care Review

Tried to ask a question about an electronic product in stock. Had about 60 rings after being transferred 3 times and still never spoke to a rep.Asked for a manager the 4th time and was put on hold for over 10 minutes before hanging up.
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Luverne, Alabama
Product
Walmart Customer Care
#903751
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We went to Walmart to buy a few things last night & as I was leaving the checkout & heading for the doors a Walmart employee stopped me & wanted to see my receipt!I asked her why & she said all local walmarts are doing that now! I told her thanks for treating me like a...
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aliens_amoung_us
aliens_amoung_us

Good grief....I have to show my receipt all the time. I keep it out just for that reason, they ask for it, I hand it to them, they check it, they check my cart, they hand it b...

Anonymous
23502

I've never stolen in my life, and they have asked for my receipt at the door as well. I didn't get triggered cause like I said I haven't stolen. It's a guilty conscience th...

2.6
Product
Walmart Customer Care
I didn't like
  • I hated it
#902816
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Featured
We are experiencing long lines on a busy Sunday night, along with dim lights all over the store...this makes me want to shop at Kroger!
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Anonymous
Anonymous

Um, ok ... Try to buy some of that cheap clothing at Kroger. Hope that works out for ya.

Anonymous
Anonymous

Walmart has publicly acknowledged that long lines/lack of cashiers has always been the number 1 complaint from their customers. Does it look to you like they care? They don't...

4.0
Product
Walmart Customer Care
#900621
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The Walmart check out experience is a mess. The self check out is nothing but problems. If you go before 7 am, and the machine makes a mistake, they can't even fix the problem. I was told to either wait 15 minutes or buy a candy bar to get the cash back that it...
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snugglegirl05
snugglegirl05

Or how Walmart is not better than their competition.

snugglegirl05
snugglegirl05

OK...But I do not see anything in your post stating how Walmart is better than their competition.

Product
Walmart Customer Care
#900266
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