Product: Walmart Customer Care Clear all filters (670 of 670 reviews match)
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I have not often shopped at Walmart, but was horrified to find that every customer, instead of being respected and welcomed, is treated as a potential criminal. Having someone peer inside my shopping bags and demand to see a receipt for goods I had already paid for...
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3 comments
Anonymous
#1230002

This is WM of all places -- They do everything in their power to cut payroll down to the absolute bone. This is why they have a dozen self-steal...er, self-scan...stations run...

Review
#939756 Review #939756 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
insulting and degrading behaviour towards customers
Preferred solution
Let the company propose a solution
4.4
Details
The walmart in arlington texas has horrible customer service unless you speak spanish ,the employees speak no english and just smile and walk off if spoken to in americas native language, ill never go to wallmart again, this happened with 7 different employees none...
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2 comments
aliens_amoung_us
#1231570

The same in Los Colinas Texas. Nobody either chooses to speak English or knows how to speak English. I found this everywhere there. Best go to another location, for your own s...

Review
#938941 Review #938941 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart Customer Care Review

Employees must hate their jobs: because they are rude and roll their eyes: have no time to listen to the customers. Gillette, WY
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Review
#938779 Review #938779 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
2.4
Details
Store# 03243 4524 Challenger Ave Roanoke, va 24012 5409773745 Juanita in customer service hole punched VOID on my VALID DRIVER LICENSE . I think her full name is Juanita harper wilburn. Why did this no in store can answer and they told me they were'nt going to...
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5 comments
Anonymous
#1232995

Wow.....

Review
#938504 Review #938504 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Overall walmart is a good place to shop
  • Low prices
  • Clean store
Cons
  • Being treated like i did something wrong
Reason of review
Poor customer service
Loss
$2
Tags
  • Roanoke Va
I have a layaway with Walmart in Milford, CT. I am currently on hold after my second time calling because of the long hold. I have been on hold since 2:05, it is now 2:41. The person came back on the line twice to ask my name. All i asked was the balance on my layaway!...
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1 comment
aliens_amoung_us
#1231572

Then go to the store and speak with someone directly, maybe a manager. If you can't get action over the phone, do it in person. Humans, geez.

Review
#938222 Review #938222 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart Customer Care Review

10/14/16 went to get tires put on my dodge ram today mechanic stripped my lug nut and coulent get it off so basically they said "we cant help you". Girl named latitsha or whatever was rude *** and walked away from me. Never waste your time there..
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Review
#937597 Review #937597 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
3.8
Details
No one will answer the phone at Walmart in Vidalia, GA. If you actually get soneone on the line. .The Responses are as follows: Thats not my area. .I dont know..That Dept us busy. .I csnt help it if tgey dont answer. Then the Smart Talk Wireless Phone Section is...
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3 comments
Anonymous
#1229255

It rarely pays to call a big-box store on the phone. "Aliens" explains it well, except that management will not care if you complain. If you can't shop in person, try a mom-...

Review
#937550 Review #937550 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
3.6
Details
I called wallmart to see what the instore priceses were since it said that it only has oline price. When a lady answered she was rude and gave the phone to another employee as she walked away from the phone handing it to the other employee she said i cant belive...
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1 comment
aliens_amoung_us
#1231576

Maybe go directly to the store and ask in person. It amazes me how nobody can go into a store anymore and feel the need to call for pricing/if items are in stock/color availab...

Review
#937318 Review #937318 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
3.0
Details
I've bought several TV's at Walmart and I've noticed each time I find something on the shelf I like when they bring it out from the back it never matches the display tv that I was looking at. This is very disappointing that you never really know what your going to get...
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1 comment
Anonymous
#1227272

Fool me once, shame on you. Fool me twice.....

Review
#937041 Review #937041 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Clean
Cons
  • Bad information from employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
While shopping at your store in Philadelphia I happened to have lost my wallet.Luckily it was turned in. When I went to tell the person at customer service desk that I lost my wallet they called the LP. I guess that they are the ones that lost wallet's are turned to....
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11 comments
Anonymous
#1228849

I lost my wallet recently at a public park. Thankfully it was turned in to the police department. I went to pick it up and they asked me for my name so they could verify it wa...

Review
#936985 Review #936985 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service