Product: Walmart Customer Care Clear all filters (670 of 670 reviews match)
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This location has the longest lines of any Walmart I've been to; whether it is checkout or store pickup. In addition to that, this location needs to tone it back on their shopper profiling. If you are young/male/minority be prepared to be followed around or hounded...
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2 comments
snugglegirl05
#1223496

this location needs to tone it back on their shopper profiling...What the heck does that mean?

Review
#932061 Review #932061 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart - Rude employee

entered store and no electric carts to use asked greeter and she very rudely said "can't you see there are no carts" I asked if she could check other door see if there were any down there and she said "there are none down there. Know why I know? cause they came got my last one about hour GO" i waited and waited and finally one came so the employee talked and talked to her then told her to take cart outside instead of putting her stuff in a regular shopping cart and told her that a cart boy would come around and bring it back in. Employee knew I was standing there waiting for a cart. I said" your letting her take it outside and you knew I was waiting here for 10 minutes? She said "rudeness will get you nowhere.' After about 20 more minutes a cart guy brought it back in for me. I thought maybe it was me or something I said that caused employee to treat me like this but after 30 minutes of watching her work I realized she was treating lots of people coming in and leaving in the same rude manner. That should of been my warning to leave because the whole shopping thing was bad. The bakery lady was too busy telling her friend about all her aches and pains to wait on me. The deli girl was propped up on counter too busy texting to wait on me. I decided enough was enough and went to check out line which there was long lines and only 3 open. I had to wait and wait for cashier to finish stocking candy and then she let everyone cut through before she would check me out. Guess no one was supervising or maybe they don't care but Fareway never treats me like that so good bye Wal Mart you are as bad as I had heard. This was at Walmart on duff in ames iowa at 3pm on Tuesday if anyone cares to know.
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Review
#931679 Review #931679 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
Resolved
4.0
Details
I had just purchased the second Carbon Monoxide detector within two days days, yet again the item was defective, thus I drove to my local Walmart in Tacoma to exchange the item once more. I finally approached the counter, receipt in hand—after patiently waiting in...
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1 comment
Anonymous
#1227033

I want a free $100 walmart card too.

Review
#931640 Review #931640 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
False accusations
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • return policy
3.2
Details
I went to the Walmart store, at 8770 Dell Center Rd. Liverpool NY. I finished my shopping and went to cash out. I used my bank card. The register was messed up. The cashier assured me it was fixed and try and try again. I needing the food for breakfast for kids...
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1 comment
snugglegirl05
#1222944

What does your missing an early doctor appointment as well as having to pay a cancellation fee have to do with this complaint about Walmart and the register not working?

Review
#931418 Review #931418 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund
I encounter this rude guy every time I shop in the shoe department at Walmart. He insists that I am fat and I wear a size 9 despite being a size 5 since high school. The first time my son simply asked for a balloon and he told him that he already had one pointing at...
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7 comments
First Born Triplet
#1225896

I know who you are talking about. He used to work for Gary's shoes. He claims his wife steals all his money and pressures him for sex.

Review
#930762 Review #930762 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problems with payment
2.5
Details
Just left the Walmart at rwxfale and Islington. I will never step foot in any Walmart again as u just remembered why I stopped shopping here years ago. Today I spend 262 bucks on a bunch of things. At checkout the card scanner isn't working. The teller calls...
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3 comments
Anonymous
#1227038

I'm going to wrote as many bad reviews. WHAT?

Review
#930221 Review #930221 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problems with payment
3.0
Details
went to New Taze well tn Wal-mart to exchange glue sticks.one girl at return counter, 10 people in line,waited 40 mins for my turn.unacceptable!!!! its not the girls fault she was in tears and ask twice for help,she was told someone would be there to help in 15 mins at...
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3 comments
Anonymous
#1222789

I'm glad you didn't blame the lone girl at the counter. I'm in agreement that there needs to be better staffing control in these stores. As for the 100 word restriction you fa...

Review
#930091 Review #930091 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Waiting 40 minutes at return counter
  • Employee attitude
  • Wait at exchange counter
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart - Poor customer service, lack of registers open.

3.7
Details
I was At the Washington Ave Store at 10:00 am on 10/2/16. I Went to check out around 10:45ish and there were only two registers open. The lines were very long. The manager called for all available cashiers and nobody came at first. When more registers were finally opened instead of calling the next customer in line it was a free for all. People were being checked out before people were that were in line prior to the additional registers being opened. I did not check out of your store until after 11:00. I had frozen items in my cart and was concerned as they were starting to defrost. I cannot Tell you how frustrating this experience this was. Upon my departure of your store most of the registers already had their lights out again. I would think being a busy day you would have multiple registers open throughout the day. Sincerely, Frustrated consumer.
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Review
#929646 Review #929646 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Some prices
Cons
  • Customers service is lacking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Walmart, Hewitt,Tx. I have shopped this store since 2004. They have rude, unhelpful checkers. About two weeks ago I was shopping this store. After my groceries were bagged, I asked if this was all my groceries. The answer was yes. All of my bags were tied up, never...
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1 comment
blackdontcrack
#1221626

Why you crack a s always complaining about not getting the smallest things when you have denied us black folks so much for so long. Freaking honky crack a foos! I want a answe...

Review
#929480 Review #929480 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
2.9
Details
I tried to switch out a wrong size pair of jeans at 3:10am and was told I could not do it because the Manager was on her lunch break.I got the new pair and left the first pair (the exact brand and style) on the counter at customer service. When I got the the door...
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2 comments
Anonymous
#1328534

You don't say which one, but I am with you. If you are white, their employees ignore you and are just downright rude. I use the self-checkout now - it has more personality.

Review
#929439 Review #929439 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Employees attitudes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution