Product: Walmart Customer Care Clear all filters (666 of 666 reviews match)
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Walmart Supercenter in Chehalis, WA | 1601 NW Louisiana Ave I went to Walmart this afternoon to return a Card reader and pick up dog food. You would Think it's a easy thing to just apply the credit to my purchase. Somehow the cashier messed it up, twice, and said she...
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3 comments
LadyScot
#1145883

What does the return receipt show? You would be surprised at how many people can not understand the difference between debit and credit as it applies to refunds.

Review
#831226 Review #831226 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Pricing issue
I have ordered 2 items over the last 6 weeks from Walmart online as they were not available in the store. I had the money in my paypal account so used that as payment. Each time it went through and then 30 minutes later canceled by walmart with no explanation. After...
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1 comment
LadyScot
#1145884

Sounds like an issue with your paypal card. Trust me, businesses want your money.

Review
#830732 Review #830732 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problems with payment
I went to a Walmart they had this grill on display for $85 I went to look for it in the box there was a few same name brand more expensive but none like the one on display. I found a sales person she had to find someone else and that someone else told us it was a...
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2 comments
LadyScot
#1145891

New items get put on display as advertising for upcoming seasons/sales. You sound weird.

Review
#828162 Review #828162 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart Customer Care Review from Raleigh, North Carolina

1.4
Details
Walmart online reps dont tell u the full truth and then u get lied to by a supvisor and a manager then blame it on consumers im going to put it out in the media and set a date for people to show up at their local walmart and protest and call walmart out for there lieing and empty promises yall say yall record the conversations but then when ask by the consumer for you to go back and listen to them they refuse that tells you that there scared that the truth will come out and the consumer is right let all get together and let walmart.com and all walmart stores be held accountable for there lies
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5 comments
Review
#827033 Review #827033 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart - SPORTING GOODS

3.0
Details
While visiting Wal-Mart in Brownsville 4 times trying to buy a gun, i finally gave up. The computer in the back was never working and it was though they didn't care if it got fixed or not. The last time I was there, which was today around 4:00 pm., management finally showed up to see about the problem. After finally thinking I was getting somewhere, they still didn't get the machine going and nobody said a word, like the other time, even management, everyone walked away without saying a word and left me standing at the counter. Well after about ten minutes alone, I politely walked out the store again without purchasing anything. Brownsville Wal-mart is the worst store in the area as far as product and lack what the other stores carry. Covington and Ripley stores make our store look like a Fred's or a Dollar General, something needs to be done. My name is William Barken and my phone # is 731-298-1425 if anyone cares.
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Review
#824892 Review #824892 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Customer service
  • Customer service in sporting goods
  • Coster
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart - Thank you Bridgette

5.0
Details
I met Bridgette this afternoon at the Walmart on Crossings Drive in Rocklin, CA 95677. She was the nicest and helpful young lady, she went above and beyond to help me find what I was looking for. I truly enjoyed meeting her. Well done Bridgette! Thank you, Kathy It is difficult to find your way around the store its so big, especially if your looking for a specific small item. I know the employees can't be expected to know where all the different items are. What about having a few computer areas the customer can locate a specific item that might be difficult to locate, maybe close to the entrance.
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Review
#823221 Review #823221 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Location
Reason of review
Good customer service