Product: Walmart Customer Care Clear all filters (668 of 668 reviews match)
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Walmart - Worst Company ever

1.0
Details
Purchased protein bars online and they were expired when I received them!!! Walmart emailed me return label and said once the post office scans label I will get refunded. They have had return for 2 weeks and still not refunded!!! Done with Walmart. The CS is rude and the CS Managers are worse!!!
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Review
#1626127 Review #1626127 is a subjective opinion of poster.
Service
Walmart Customer Care

Walmart - Shipping and tracking

2.6
Details
Ordered a TV. They give you a tracking number and say it is shipped with WM Logistics Standard. Must us the order number to track on their site. Cannot find how to track with WM Logistics Standard. Call multiple times but they cannot even tell me where the TV I purchased is. This is a terrible system. Everybody else can tell you step by step and GPS location. SUCKS and frustrating. Now 8 days after posted delivery date to the store. No one can tell me if it is in a wharehouse or on a truck. Totally unacceptable in this day and time. NEVER NEVER Again will I buy here.
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Review
#1625155 Review #1625155 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problem with delivery
1.0
Details
Upon buying some gift cards for a game i play online, I asked store associate if these dont work with the game can i bring them back. She replied yes I asked are you sure she said yes again and said to bring receipt and do not have the back scratched off. The game I...
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1 comment
Anonymous
#1732009

I think that the people at Wal-Mart need to start accepting responsibility for their actions of selling scam gift cards. They should stand behind everything that they sell.

Review
#1621551 Review #1621551 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Good prices
Cons
  • Manager
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • not caring not taking refunds

Walmart is a joke

1.0
Details
Walmart has to be the worst possible place to order online. Go in to pickup my order that was already paid for and they tell me I have to come back the next morning after 8 am. Has to be the worst customer service in the retail business. Will never order or shop there again the rest of my life..
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Review
#1618526 Review #1618526 is a subjective opinion of poster.
Service
Walmart Customer Care

Walmart - Product Care Plan

1.0
Details
They stated that rep inputted email wrong so voucher was not sent to email address. Here it is three whole days and it was stated that email address was correct, but still no email to go get product to replace the broken one. Call to ask why and still stating they have sent out. Unacceptable. A escalation process should have been put in place to immediately handle a customers request who has been waiting over 72 hours to receive an electronic credit to purchase another item to replace the broken one.
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Review
#1617207 Review #1617207 is a subjective opinion of poster.
Service
Walmart Customer Care
1.0
Details
I just left the Ankeny Iowa Walmart store. I did the self-checkout lane and was exiting the store when I was stopped at the door by a Walmart employee I've known for eight years. I am in this store probably three times a week and know most of the staff. The guy asks me...
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7 comments
Anonymous
#1728943

Do what I do.I just say no thank you as I leave while recording it all on my phone.They will leave you alone then because they do not want a lawsuit.I would sue for false impr...

Review
#1611311 Review #1611311 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Countless
Reason of review
Poor customer service
2.5
Details
I went to Walmart as I sometimes do for some of my food shopping. I have an ebt card that is several years old and no longer swipes at all. In the past I had no problem with Walmart keying in the number. In fact I had no problem with any store that accepts EBT from...
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13 comments
ObsoleteGiantClam432
#1726565

You want to solve the problem of your EBT card not swiping? Why not get a job and earn your own money. I know that you are lazy, as you are to lazy to bag your own groceries, ...

Review
#1608747 Review #1608747 is a subjective opinion of poster.
Service
Walmart Customer Care
1.5
Details
Contacted Square trade warranty because I brought an "58" inch Roku TV and of course everyone knows when Walmart ask you if you want the warranty you are most likely saying yes especially when they say for 3 years. Weeelllll DONT DO IT!!!! They will not honour nor...
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2 comments
Anonymous
#1724581

You fail to say what the problem with the television is. Did it stop turning on when you push the power button or did you knock it over and break the screen? Not turning on is...

Review
#1605142 Review #1605142 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Having to deal directly with the vendor
  • Being mislead
Reason of review
Warranty issue
Loss
$29500
Preferred solution
Full refund
Tags
  • poor accountabilty
  • Electronics Department
I have been going to walmart for years cashing my checks. Never a problem until July 25 2019. I have a state of california check for my caregiving service. I pay my fees to cash my check and then I will spend $100 or more. Im 66 years old I dont have time for this....
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1 comment
Anonymous
#1722698

Do what most people do and go to a bank and open a checking account there. They are in the business of processing you're checks. You won't have to worry about check cashing po...

Review
#1601299 Review #1601299 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Declined State Check

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts
1.0
Details
in Quebec, everything is going sour now their closing all cashiers entrance and pushing all customers to self check out units sorry but I refuse the WalMart policies to treat their customers that way if Sam Walter new that there is no doubt he would turn in his grave....
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6 comments
Anonymous
#1721898

Listen you can whine all you like but there is a reality you are ignoring in favor of complaining. There are plenty of people who enjoy the self checkout. I for one hate getti...

Review
#1599558 Review #1599558 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service