Product: Walmart Customer Care Clear all filters (670 of 670 reviews match)
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Walmart - Cashiers causing to many errors

Bought hamburgers and was charged twice. The price of the burgers were 7.00 so I was charged 14.00 all together. This is not the first time it has happened. On other occasions I was charged for items I didn’t purchase. Going to be taking a closer look at me receipt.
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Review
#1559933 Review #1559933 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problems with payment
1.5
Details
I don’t know what it is with this store. Is it plain stupidity or crooked employees. Everytime I check my receipt I’m either charged twice or I have a charge for something I didn’t even buy. So I have to drive all the way back to the store wasting my gasoline to fix...
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5 comments
Anonymous
#1702038

I also got charged for an item I didn't buy. I got home and noticed a loaf of bread on my receipt. So their I was standing in a long line must to return bread. I'll be checkin...

Review
#1555341 Review #1555341 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problems with payment
I ordered a toy, from Walmart< for my Granddaughter's birthday. I had the item shipped to my daughter's home address. She never received it. When I contacted Walmart about the loss, the sent the report to a company named CyberToyShop LLC. They suggested that I call the...
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2 comments
Anonymous
#1698121

I THINK THAT MANY OF THE CUSTOMERS, AS WELL AS THE EMPLOYEES OF WAL-MART, HAVE COMPLETELY LOST THEIR MARBLES!

Review
#1549253 Review #1549253 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund

Walmart - I still have not received my money back

Its been months and even after chatting with someone verifying that they received my phone i still have not received money
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Review
#1548807 Review #1548807 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Return, Exchange or Cancellation Policy
4.5
Details
I did get it but even that employee was not sure about it to start with.If you want to be ahead ofAmozon you best work on this. Also, why do you not have smaller shopping carts for us older folks to use for support for walking and just getting a few small things. One...
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3 comments
Anonymous
#1695686

You expect the employee to place to your order on-line for you? That is Not their responsibility. That is Your responsibility. The purpose of on-line ordering is for the Custo...

Review
#1548329 Review #1548329 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Walmart - No stock on shelves

Walmart on Riverstone Pkwy , Canton Ga at present has more items out of stock than on the shelves ? What gives ? It’s like they intend to sell everything down to nothing like it was closing or something .
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Review
#1546511 Review #1546511 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Order processing issue
1.7
Details
The store on the Berlin turnpike in Newington, ct. On memorial day the people in the yellow west was not even being discreet about it. They also made the black casher fill uncomfortable by holding up the lune, only dig under her reguster.
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2 comments
Anonymous
#1697041

Not believing you one bit. Come to the Walmarts in Georgia. They only profile the white customers so if you're black you can easily slide on through.

Review
#1545293 Review #1545293 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart, check your Pascagoula, MS Staff

1.2
Details
This Walmart in Pascagoula, MS has gotten utterly ridiculous. I called in a prescription to the pharmacy a day early and they still haven't even gotten the prescription ready. They went from almost having it ready in a few minutes, to tomorrow. This Walmart also has a lack of professionalism, the CSMs are doing nothing but walking around and having conversations, people wait in line while being ignored by employees, there are a lack of cashiers, there's almost no one around to assist you, and the workers are prone to getting an ill-temper with you just for asking a question or needing help. I honestly think that this Walmart needs a very careful evaluation, because this has been going on for a few years now. Never in my life have I seen something so unprofessional in my life.
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Review
#1544944 Review #1544944 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Manager
Reason of review
Poor customer service
Tags
  • NO CASHIERS
  • Bad Explanation
  • Bad Customer Experience
  • Disgruntled Employee

Walmart - Shelves not stocked

5.0
Details
First, I love shopping at Walmart but for the last several week I’ve been disappointed. Today May 28, 2019 I’m still having a problem with the same issue, no product on the shelf. It was always a one stop deal now I have to finish at another store. The garden center the flowers were awful. This had nothing to do with the holiday weekend. I went to two Walmart’s and the same issue. I don’t understand, why is this going on?
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Review
#1544351 Review #1544351 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Shelves not stocked
Reason of review
shelves empty
Loss
$20
Preferred solution
Let the company propose a solution
1.7
Details
Forcing people to share their entire social security number ON THE PHONE every time you want to talk to a representative is absolutely ludicrous. I can understand reciting the last four numbers, and verifying things like age and birthdate, but having you put in my...
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2 comments
AlexTrac
#1691078

Hi VexedOtter454. This is AlexTrac from Wal-Mart Family Mobile. Please accept our deepest apologies for all the trouble we have caused you. Thank you for bringing this informa...

Review
#1541249 Review #1541249 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service