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Price Affordability
Product or Service Quality
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1 comment

I have major complaint related to Walmart Automotive Service located in Laurel, MS 39440 within Walmart Supercenter. The customer service was the worst I've ever experienced in any industry.

The associates manners, attention to customers, mechanic service time, and register closeout was horrible. I would never desire to return for any type of automotive service again & will be sure to file a complaint with the BBB.org, Consumer Report, and escalate to Walamart HQ Corporate in Bentoville, AR.

This was complete failure from top to bottom and it's apparent that there's an extremely lack of quality training, management oversight, customer service here. If it wasn't for the fact that my family member vehicle needed (4) new tires desperately , I would've and should've gone somewhere else.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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h.kitchener
Columbia, South Carolina, United States #1253291

Sounds like typical, normal Walmart service.

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