My fiancée went to Super Walmart in Laurel, Md around December 4, 2016. While looking at the Redbox for movies someone came up behind him and pushed his shopping cart with our groceries right out the door.
He turned to get his cart and it was gone so he went inside to ask if someone moved it they said no. He then asked them to check their camera's. They did. They came back and rold him they saw everything.
Aperson came up later while he looked for movies and rolled his cart out the door. We called the complaint department because the manager and security told him to get off the property because he was upset and pissed because they wouldn't do anything. The complaint department have been giving us the run around since this has happened. They say to call back in 3 days and they'll take care of this, but everytime we call ots the same story, (CALL BACK IN 3 DAYS).
It's now February and I'm still getting the same run around.
So can anyone help me. A lawyer if possible.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.