I also had this same issue at my local walmart. I stopped an employee and asked where their ladies robes were, she just looked at me and said no and walked away.
When I stopped another employee who happened to be a manager, he said....everyone needs a job ma'am, I said your right but when you work in a customer service industry you need to be able to actually help customers.....he just ignored me and called someone to help me. What a *** shame. I wouldn't move to France or Spain and not speak the language.
I am pro immigration and love living in and around other cultures so my issue is not cultural its simply when you live in another country you should know how to read and speak the language of that country, especially if you intend to work there. Let's just save ourselves time and eliminate English as the official US language, isn't that were were headed anyway?
Review about: Walmart Customer Care.
Reason of review: Poor customer service.