Customer service/returns/money order counter. There's a blond bimbo by the name of "Mary".
There was a woman on line and Mary did not acknoledge her for a few minutes. Then she said to the woman " you have to wait, someone will be here shortly". She was the only one there. A while later two other female associates came and she engaged in conversation while the woman waited.
Furthermore a man came in and said hello to Mary and immediately she turned to engage in conversation with him. All the while fixing her long blond hair and protruding her overly exposed bussom. The woman patiently waited in line. When Iseah came behind the counter he took care of the woman, it took him one minute to do her return since she had the receipt and off she went.
I approached the lady and asked her about her experience, she indicated in perfectly fluid english this was not the first time Mary had ignored her. In fact this had been the third time. The last time she had waited so long she tought of getting the manager. She should have.
No one should have to wait in line when the worker is available and not doing her job! This lady waited almost 10 minutes to do a simple return. That is not acceptable. Doesn't anyone check the cameras and see how the employees perform?
There is something wrong with a worker that will only acknowledge male customers.
She belongs in the stockroom, certainly not out front. Puts Walmart to shame!!
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.