Blue Springs, Missouri
Not resolved
2 comments

Your customer service stinks, i waited 30 minutes for help at the fabric counter today, had another department page someone to help me no one came to help me so i took my business elseware.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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snugglegirl05
#1151710

For a business to keep their prices low, they keep their staff at the bare minimum. There is a post by a former Walmart employee that you should read.

This particular former Walmart employee explains why there are very little employees out on the floor to help customers. Then you will understand why it is the way it is at Walmart.

attcustomer
#1158429
@snugglegirl05

If they have a department where you CAN NOT serve yourself, like the fabric department, then they should be responsible and have someone to help the customer, otherwise the fabric is just there for looks because we can't buy it if no one cuts it.