Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I went to Wal-Mart today and attempted to return some clothes. The associates were rude to me and had me in line for about 30 minutes while I also had 1800 Wal-Mart on the phone.

It was decided because I have returned three items within 12 months with no receipt I could not do a return today. Funny thing is I used my Wal-Mart card to but the items and was told unless I knew the exact time and date of purchase I was out of luck.

Now the fact I shop there regularlyand buy items often on my card and now I'm denied to return items seems ridiculous and I will shop elsewhere this is not the first time the employee working hhave me poor service but will be the last. Oh but did I mention another employee mentioned I should just have someone else return my items to get my refund so it wasn't that it can't be done.

maggiemary wrote the review because of return, exchange or cancellation policy at Walmart. Reviewer claimed that he or she wants Walmart to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Target. We collected other reviews about products and/or services offered by Walmart and walmart customer care for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Michigan, United States #1252633

When shopping elsewhere, please keep in mind that you will have to abide by their return policy as well.


It's so easy, just keep your receipts. You are either too incompetent to manage that simple task or you're trying to pull some scam.

Mannford, Oklahoma, United States #1241294

The others are right. This *** happens when your play your games.

Maybe you should start keeping your receipts or start scanning them.

Without your receipt they do NOT know that you paid for it. That's why you keep or scan your receipt!!

Muncie, Indiana, United States #1236570

Well, quit trying to play games and you won't have these issues. Fairly simple. I wouldn't allow you to return even one item without a receipt.

Portage, Pennsylvania, United States #1236515

Sorry but rules are rules. The first associate was right.

You are only allowed 3 returns without a receipt within 6 months. They did their job.

You May Also Like