Statesboro, Georgia
Not resolved
3.8
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Exchange, Refund and Cancellation Policy
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3 comments

No one will answer the phone at Walmart in Vidalia, GA.

If you actually get soneone on the line. .The Responses are as follows: Thats not my area. .I dont know..That Dept us busy. .I csnt help it if tgey dont answer.

Then the Smart Talk Wireless Phone Section is supposedly staffed with only one person thst comes in as they want. This is unacceptable Customer Service! !

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1229255

It rarely pays to call a big-box store on the phone. "Aliens" explains it well, except that management will not care if you complain. If you can't shop in person, try a mom-and-pop store and avoid Walmart.

aliens_amoung_us
#1228933

It's a busy place that is understaffed. Not the employees fault, but management.

Complain directly (in person) to a manager, when you go in (literally) to discuss your questions/problems with your phone.

I don't understand why people no longer want to go into stores anymore, and call them knowing how busy and shortstaffed everywhere is. simply amazing.

Anonymous
#1228394

I csnt help it if tgey dont answer. Then the Smart Talk Wireless Phone Section is supposedly staffed with only one person thst comes in as they want...

What the heck does that mean?

Yes, I understand you are upset at the poor customer service you received, which you feel is unacceptable, but a complaint that includes words that do not make any sense is difficult to understand.