I was a victim in a racial profiling incident at my local Wal Mart, I was leaving the store after checking out when I was stopped by a man at the door. The man asked for my receipt in which I showed him, he proceeded to call another lady who was a CSM.
This lady began rummaging through my groceries and checking my receipt. I moved my basket and she told me not to move and proceeded to call someone on her walkie. I later found out that the gentleman she called was with asset protection/loss prevention. They studied my receipt and rummaged through my groceries several times over.
I asked the lady why no one else had been stopped since I was and she never responded. I recorded the incident and have attached it below.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
I didn't like: Customer service, Unprofessionalism, Racial profiling, Racism, Treatment.