Walmart Customer Care Review from Waxahachie, Texas

194 of 4977 Walmart reviews

I was a victim in a racial profiling incident at my local Wal Mart, I was leaving the store after checking out when I was stopped by a man at the door.The man asked for my receipt in which I showed him, he proceeded to call another lady who was a CSM.

This lady began rummaging through my groceries and checking my receipt. I moved my basket and she told me not to move and proceeded to call someone on her walkie. I later found out that the gentleman she called was with asset protection/loss prevention. They studied my receipt and rummaged through my groceries several times over.

I asked the lady why no one else had been stopped since I was and she never responded.I recorded the incident and have attached it below.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

  • What I liked
      No items
  • What I disliked
    • Customer service
    • Unprofessionalism
    • Racial profiling
    • Racism
    • Treatment

Reason of review:
Poor customer service
Product or service
Review category
Supermarkets and Malls
review #936339 by

Author wants to be contacted by the company. Learn more

Had an experience with Walmart? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
194 of 4977 Walmart reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Walmart. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Walmart.
Filing a new complaint about
×