As a former employee of Walmart I underwent the same training the current employees went through. I cannot for the life of me understand why the store in my area has such horrid service. First of all our store is a TEST store. We got our Supercenter and they closed the regular store a few years ago. What did we gain more departments with worse customer service!!! Lines leading down the aisles with only 2 cashiers open and other employees wandering around sucking on a lollipop. We got less selection, and more store to not be able to find it in. We mainly use the store for diapers and cleaning supplies now. The groceries were ok but we would try a product fall in love with it and suddenly it would be jerked from the shelves. When I asked an employee stocking the now empty shelf where the products are, his answer was a empty, "I dont know and if you have a complaint email it to corporate"
Have you ever tried to find the walmart customer complaint department online? GOOD LUCK!
Walmart just used to be made in the usa, 100% satisfaction guaranteed, low price guarantee and now it is long lines and a serious lack of customer service coupled with foreign made junk that are ALWAYS the best price. SHAME on them. I am sure Mr. Sam Walton is rolling over in his grave.