Walmart lost my business four years ago when I attempted to return a Sony desk model stereo. It developed an electronic intermittent problem.
I had the receipts, cancelled check and provided a check statement where they got paid. It had less than 60 - 70 hours of use. The Odessa, Texas store manager at the time wouldn't do the right thing. He said it was greater than 12 months old (it was 14 months).
He brushed off Walmat's responsibility by saying it was Sony, not Walmart that made the defective unit. I'm proud to note Walmart has lost alot of revenue to other retailers over the last four years. I still have the unit in my storage building. I keep it as a reminder of their impersonal policies.
I also like the insurance scam Walmart management was running on their older employees. Company mamangement provided health screening for the older employees (so far, sounds good), then they would take out life insurance on the sicker employees with themselves as the beneficiery. Otherwise, they were betting on these poor soles expiring sooner than later.
Not a surprise, I also saw Walmart lost the gender descrimination lawsuit argued in the Supreme Court today. I haven't forgotten either, Walmart still owes me a Sony desk top stereo.
Product or Service Mentioned: Walmart Manager.