I recently went to the Walmart store in Brandon Florida, because I had a manufacturer gift certificate for $50 good towards products from Hasbro ( Walmart was one of the places that would honor this certificate). The code on the certificate was printed on with a laser printer and was slightly faint but easily legible.
Long story short, I had what I wanted to buy in hand and headed to a check out. The certificate was to be used like a check - the cashier tried to use it and could not. So she called a CSM- Customer Service manager. The CSM did the same exact thing the cashier tried and looked at me and said, we cant use this.
I assured her that the certificate came with a letter and a number to call if the cashier had issues with the certificate, and that she could call them and have the issue resolved. She stared at me blankly and said " sir, we cant use this, im not calling anyone." What pissed me off the most was that I had to drive a ways to get to that *** *** hole, just to have some ignorant *** refuse me.
Thank GOD for Toys R Us.